Uncover Blindspots in Your Website's Content With Ask Lilac

January 14, 2024
min read

Navigating the ever-evolving expectations of prospective students and families can be challenging for educational institutions. A comprehensive and informative website is key, but how can you ensure that it addresses all the questions and needs of your audience? This is where Ask Lilac's AI admissions agents come into play – not only as tools for engagement but also as innovative solutions for identifying content gaps on your school's website.

The Role of AI in Enhancing Website Content

AI admissions agents like Ask Lilac are revolutionizing the way educational institutions interact with their audience online.

Beyond Answers – A Tool for Insight

While these agents are primarily designed to provide instant answers to queries, their interactions with users offer invaluable insights. When Ask Lilac encounters questions it cannot answer satisfactorily due to a lack of data, it flags an important opportunity: these are topics your website currently does not address adequately.

Identifying Content Gaps through AI Interactions

Every unanswered or insufficiently answered question is a signal for potential improvement in your website content.

Learning from Unanswered Questions

By analyzing the queries that Ask Lilac struggles to answer, you can pinpoint specific topics or information that prospective families are actively seeking. This analysis can guide you in updating or creating new content that fills these gaps, making your website more comprehensive and user-friendly.

AI Identifying Content Gaps

Enhancing Your Website's Resourcefulness

A well-informed website serves as a powerful tool in attracting and retaining the interest of prospective students and families.

Expanding Your Website's Content

Use the insights gained from Ask Lilac to add new sections, FAQs, articles, or blog posts that address the uncovered topics. This proactive approach ensures that your website evolves continually to meet the needs of its visitors.

Building Trust and Credibility

Providing comprehensive and relevant information not only helps in SEO but also builds trust and credibility among your audience.

Establishing Your Institution as an Information Hub

When your website consistently provides the answers that prospective students and families are looking for, it establishes your institution as a reliable and authoritative source of information to search engines. This helps catapult your school's website to the top of the search results.

Continuous Improvement for Online Engagement

The digital landscape is constantly changing, and so are the needs of your audience.

Utilizing AI for Ongoing Website Optimization

Regular analysis of interactions with Ask Lilac, as well as your chatbot's monthly reports, should be a key component of your website's content strategy. This continuous feedback loop allows for constant refinement and ensures that your website remains relevant and effective.


In the digital age, a static website is a thing of the past. With tools like Ask Lilac's AI Admissions Agents, educational institutions have the unique opportunity to dynamically improve their online presence. By identifying and addressing the content gaps highlighted by AI interactions, your website can better meet the needs of prospective families, enhancing engagement, and building lasting connections.

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