1. Acceptance
By accessing or using this website, you agree to these terms. If you do not agree, do not use the website.
2. Website content
The text, graphics, logos, images, software, and other material on this website are owned by Ask Lilac or used with permission and are protected by applicable intellectual property laws.
You may view and use website content for personal or internal business evaluation. You may not copy, modify, distribute, publish, sell, or create derivative works from the content without prior written permission, except where applicable law permits.
3. Acceptable use
You may not use the website to violate law, interfere with its operation or security, attempt unauthorized access, introduce malicious code, collect information through automated means without permission, or misrepresent your identity or affiliation.
4. Information and third-party links
Website content is provided for general information and does not constitute legal, financial, security, or other professional advice. Links to third-party websites are provided for convenience. Ask Lilac does not control and is not responsible for third-party content or practices.
5. Client services
AI strategy, integration, development, enablement, analytics, and related services are governed by a separate proposal, statement of work, master services agreement, or other written agreement. If these website terms conflict with a signed client agreement, the signed agreement controls for that service.
6. Intellectual property in client work
Ownership and permitted use of custom software, configurations, deliverables, pre-existing materials, third-party technology, and Ask Lilac methods are determined by the applicable client agreement.
7. Data and AI services
Services may involve processing information supplied or authorized by a client. Data handling, security responsibilities, permitted use, retention, and deletion are governed by the applicable agreement and our Privacy Policy.
8. Availability and changes
We may change, suspend, or discontinue website features at any time. We do not guarantee that the website will always be available, error-free, secure, or suitable for a particular purpose.
9. Disclaimer and limitation
To the extent permitted by law, the website and its content are provided as available and without warranties of any kind. Ask Lilac will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website.
Nothing in these terms excludes rights or liability that cannot lawfully be excluded.
10. Governing law
These website terms are governed by the laws applicable in Ontario, Canada, without regard to conflict of law rules. Any dispute relating to the website will be brought in the courts located in Ontario, unless applicable law requires otherwise.
11. Updates and contact
We may update these terms by publishing a revised version on this page. The date at the top identifies the latest revision. Questions can be submitted through our contact form.